📞 Maxicus Customer Support Executive Jobs 2025 | Work From Home | Salary ₹12,400 | Apply Now
🌟 Introduction: Start Your Career in Customer Support with Maxicus
Are you someone who loves interacting with people, solving problems, and ensuring customer satisfaction?
If yes, here’s your perfect opportunity to start or grow your career with Maxicus, one of India’s leading BPO organizations.
Maxicus is now hiring Customer Support Executives (Remote) across India for voice-based customer service roles. Whether you’re a fresher or an experienced professional, this job offers a chance to work from home, enhance your communication skills, and build a rewarding career in the customer service industry.
With over 500 open positions, Maxicus is on a massive hiring drive — giving you a golden opportunity to become part of a dynamic, fast-growing organization that serves Fortune 500 clients.
🏢 About Maxicus
Founded over 20 years ago, Maxicus has become one of India’s fastest-growing Business Process Outsourcing (BPO) companies.
The company works with some of the biggest brands in telecom, e-commerce, fintech, and technology sectors, providing customer experience management, digital support, and back-office operations.
Maxicus operates across five prime locations in India, offering flexible, people-first work environments designed to encourage professional growth.
Their core mission is to deliver world-class customer service, combining technology, empathy, and innovation.
By joining Maxicus, you’ll become part of a team that values communication, collaboration, and career development.
📋 Job Overview: Customer Support Executive (Remote)
| Category | Details |
|---|---|
| Company Name | Maxicus |
| Role | Customer Support Executive |
| Job Type | Full-Time (Permanent) |
| Work Mode | Remote / Work From Home |
| Experience Required | 0–5 years (Freshers Welcome) |
| Salary | ₹12,400 (in-hand) |
| Openings | 500+ |
| Location | PAN India (Hiring Office: Vadodara) |
| Languages Required | Hindi & English |
| Shift Type | Rotational (Including Night Shifts) |
🧾 Job Description
As a Customer Support Executive at Maxicus, you will play a key role in delivering a superior customer experience via phone calls.
You will be responsible for handling customer queries, providing solutions, maintaining professionalism, and ensuring complete customer satisfaction in every interaction.
The role requires excellent communication skills, empathy, and a passion for helping people — no technical background required!
🎯 Key Responsibilities
Here’s what your day-to-day role will include as a Maxicus Customer Support Executive:
☎️ 1. Handle Customer Calls
- Manage inbound and outbound voice calls professionally.
- Listen actively, understand the customer’s issue, and provide accurate solutions.
🤝 2. Deliver Exceptional Service
- Maintain a polite, positive, and customer-first approach at all times.
- Ensure every interaction leads to customer satisfaction and retention.
🧠 3. Problem Resolution
- Identify problems and troubleshoot effectively.
- Escalate complex issues to senior support teams when needed.
📋 4. Maintain Records
- Update customer data and call outcomes accurately in the system.
- Ensure every call is logged and documented for quality tracking.
⚙️ 5. Adhere to Quality & Performance Standards
- Follow company protocols, scripts, and communication guidelines.
- Meet daily and weekly targets for call handling, quality, and efficiency.
🧑💼 Required Skills
The role doesn’t require prior experience, but the right skill set will make you successful:
| Skill | Description |
|---|---|
| Communication | Excellent spoken Hindi and English skills are a must. |
| Customer Focus | Ability to empathize and handle customers with patience. |
| Computer Knowledge | Basic knowledge of using a laptop and internet applications. |
| Professionalism | Maintaining a calm, respectful tone even under pressure. |
| Multitasking | Ability to handle multiple calls and document work efficiently. |
💡 Pro Tip: If you have a natural ability to talk to people, stay calm, and think on your feet — you’ll excel in this job.
🎓 Eligibility Criteria
| Criteria | Details |
|---|---|
| Education | 12th Pass / Graduate (any stream) |
| Experience | 0–5 Years (Freshers Welcome) |
| Language Proficiency | Fluent in Hindi & English |
| System Requirement | Must have Laptop/PC and Wi-Fi Connection |
| Work Hours | Rotational shifts (including nights) |
| Age Limit | 18–40 years preferred |
Both fresh graduates and experienced call center agents can apply. If you’ve worked in customer service, telecalling, or sales before — it’s a bonus.
💰 Salary & Benefits
Maxicus offers a competitive in-hand salary along with training, incentives, and long-term career opportunities.
| Category | Details |
|---|---|
| Fixed Salary | ₹12,400 per month (in-hand) |
| Incentives | Based on performance |
| Employment Type | Full-Time, Permanent |
| Work Type | Remote (Work from Home) |
| Work Hours | 9 hours (including 1-hour break) |
| Shift | Rotational (24/7) |
🌈 Benefits of Joining Maxicus
- Work from home convenience 🏡
- Fixed monthly salary 💰
- Training for beginners 🎓
- Growth opportunities within the company 🚀
- Exposure to working with global clients 🌍
- Supportive work culture 🤝
🧭 Why Choose Maxicus?
Maxicus stands out as one of the most employee-friendly BPOs in India.
Here’s why joining Maxicus is a great career move:
✅ 1. Work with Fortune 500 Clients
You’ll interact with customers of leading brands in telecom, e-commerce, and finance sectors.
✅ 2. Learn and Grow
With 20+ years of experience in the BPO industry, Maxicus offers structured training programs for freshers and continuous learning for professionals.
✅ 3. Work from Home Flexibility
Enjoy the comfort of working remotely while maintaining a professional career path.
✅ 4. Career Advancement
Perform well, and you can move into senior roles like Team Leader, Quality Analyst, or Process Trainer.
✅ 5. Inclusive Culture
Maxicus values diversity and promotes an inclusive work culture with opportunities for everyone — from fresh graduates to experienced professionals.
🧩 Ideal Candidate Profile
This job is ideal for candidates who are:
- 💬 Good communicators in Hindi & English
- 🎧 Comfortable handling voice calls
- 💻 Equipped with a laptop and Wi-Fi connection
- 🎯 Goal-oriented and eager to learn
- 🧍♀️ Professional in attitude and customer approach
If you enjoy interacting with people and helping solve their issues — this is your chance to turn that skill into a stable career.
💡 Tips to Succeed in the Interview
- Speak clearly and confidently during your telephonic interview.
- Emphasize your customer service attitude and communication skills.
- Be honest about your availability for rotational shifts.
- Keep your system and internet ready for training or remote tests.
🧾 Job Summary
| Parameter | Details |
|---|---|
| Role | Customer Support Executive |
| Company | Maxicus |
| Location | Remote (Work From Home) |
| Experience Required | 0–5 years |
| Salary | ₹12,400 in hand |
| Education | 12th Pass / Graduate |
| Languages Required | Hindi, English |
| System Required | Laptop + Wi-Fi |
| Shift Timing | Rotational (Including Night Shifts) |
| Department | Customer Success, Service & Operations |
| Industry | BPM / BPO |
| Openings | 500+ |
🚀 How to Apply
Applying for the Maxicus Customer Support Executive 2025 job is simple and online.
Step-by-Step Application Guide:
- Visit Maxicus Careers Page or official job portal (e.g., Naukri, Indeed).
- Search for “Customer Support Executive – Work From Home.”
- Click Apply Now.
- Upload your resume and basic details.
- Wait for an email or call from HR for the interview round.
💡 You may also receive an online communication test to assess your English and Hindi fluency.
🏆 Growth Opportunities at Maxicus
Maxicus offers clear career progression for high performers.
After joining as a Customer Support Executive, you can grow into roles like:
- Senior Customer Support Executive
- Quality Analyst (QA)
- Team Leader (TL)
- Process Trainer
- Operations Manager
With continuous skill-building and training, you can climb the ladder quickly within 2–3 years.
📌 Quick Links
✅ Conclusion
If you’re looking for a stable work-from-home customer service job with a growing organization, the Maxicus Customer Support Executive Jobs 2025 are the perfect fit.
It offers a balance of comfort, career growth, and real-world experience in a professional BPO environment — all while earning from home.
So whether you’re a fresh graduate, experienced professional, or someone returning to the workforce, Maxicus provides an opportunity to start strong and grow fast.
💬 Apply today and kickstart your customer support career with Maxicus — India’s trusted name in customer experience management!
🔗 Important Links
- 🌐 Official Website: https://www.maxicus.com
- 💼 Apply Now: Maxicus Customer Support Executive Careers
- 📧 HR Contact: careers@maxicus.com
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