🌟 Introduction: Join Jio’s Digital Revolution from the Comfort of Your Home
If you’re looking for a stable, flexible, and high-growth work from home job with one of India’s most innovative companies, here’s your chance!
Reliance Jio, India’s leading telecom giant, has opened up exciting remote job opportunities for Customer Support Advisors across non-metro cities. This role offers the flexibility of working from home, a competitive salary, and a chance to be part of India’s Digital Transformation movement.
With an emphasis on communication, problem-solving, and customer satisfaction, the Jio Work From Home Advisor job is ideal for freshers, homemakers, and professionals who wish to build a career in customer service while working remotely.
🏢 About Reliance Jio
Jio is a subsidiary of Reliance Industries Limited, one of India’s largest conglomerates. Since its inception in 2016, Jio has revolutionized digital connectivity through affordable internet, mobile services, and cutting-edge digital platforms.
🌐 Key Highlights:
- Founded: 2016
- Headquarters: Navi Mumbai, Maharashtra
- Parent Company: Reliance Industries Ltd.
- Mission: Empower India digitally through connectivity and innovation.
- Employees: Over 50,000+ across India
- Industry: Telecom, ISP, and Digital Services
At Jio, employees are encouraged to innovate, learn, and grow, making it one of the most dynamic places to work in India’s digital sector.
📢 Jio Work From Home Recruitment 2025 – Overview
| Particulars | Details |
|---|---|
| Company Name | Reliance Jio Infocomm Ltd. |
| Post Name | Customer Support Advisor / Customer Service Representative |
| Job Type | Work From Home (Remote) |
| Job Location | Hiring Across Non-Metro Cities in India |
| Experience | 0 – 3 Years |
| Salary Range | ₹3.0 LPA – ₹3.6 LPA |
| Employment Type | Full-Time / Contractual |
| Department | Customer Success, Service & Operations |
| Industry Type | Telecom / ISP |
| Openings | 40 Vacancies |
| Hiring Office Location | Reliance Corporate Park, Navi Mumbai |
💬 About the Role: Customer Support Advisor
As a Customer Support Advisor at Jio, you’ll be the first point of contact for millions of customers. Your role is to handle queries, resolve issues, and ensure a smooth customer experience across various communication channels — including voice calls, chat, and email.
You’ll represent Jio’s commitment to quality and innovation by offering real-time support to users across India.
🎯 Key Responsibilities
Your responsibilities as a Jio Customer Support Advisor include:
- Handling inbound customer queries via voice, chat, and email.
- Providing accurate solutions related to products, services, and payments.
- Maintaining high standards of customer satisfaction and empathy.
- Documenting customer interactions using CRM tools.
- Collaborating with the technical and service teams to resolve issues promptly.
- Following up on unresolved customer concerns.
- Maintaining professional communication etiquette across all channels.
💡 Pro Tip: Jio’s Customer Service Advisors don’t just answer queries—they create trust and ensure every customer feels valued.
📜 Eligibility Criteria
| Criteria | Details |
|---|---|
| Education Qualification | Graduate / Undergraduate (Any Stream) |
| Experience | 0 – 3 Years (Freshers Welcome) |
| Age Limit | Up to 40 Years |
| Location Preference | Candidates from Non-Metro Cities |
| Language Skills | Good Verbal & Written English Communication |
| Technical Requirements | Own Laptop/Desktop + Stable Broadband Connection |
✅ BPO experience is preferred but not mandatory.
✅ Freshers with strong communication skills can apply.
⏰ Work Schedule & Shifts
- Shift Timing: 24×7 Rotational Shifts
- Work Week: 6 days working, 1 rotational week off
- Availability: Morning, evening, and night shifts depending on business needs
This is a remote full-time job, meaning you’ll work from the comfort of your home but with the professionalism of an office environment.
💰 Salary & Benefits
| Component | Details |
|---|---|
| Salary Range | ₹3.0 LPA – ₹3.6 LPA |
| Type | Fixed (with performance incentives) |
| Work Mode | Remote / Work From Home |
| Work Tools | Own System + Broadband |
| Employment Type | Full Time (Contractual) |
🎁 Additional Benefits:
- Internet allowance (in some cases)
- Work-life balance with flexible timing
- Paid leaves and rotational off-days
- Access to Jio employee engagement programs
- Opportunities for internal career growth
⚙️ Skills Required
To succeed as a Customer Support Advisor at Jio, candidates should possess the following skills:
✅ Excellent communication skills (verbal & written)
✅ Ability to multitask and handle pressure
✅ Customer empathy and patience
✅ Basic computer proficiency
✅ Familiarity with chat/email support platforms
✅ Problem-solving and logical reasoning
If you’re a people person who enjoys solving problems, this role will suit you perfectly.
🧾 Application Process
Applying for Jio’s Work From Home Advisor role is simple.
Step-by-Step Guide:
- Prepare your updated resume with your latest photo.
- Ensure your email ID and contact details are accurate.
- Send your application directly to:
📩 rukhsana.shaikh@ril.com - Mention in your subject line:
👉 “Application for Work From Home Advisor – [Your Name]” - Shortlisted candidates will receive a call/email for an interview or online assessment.
📞 For queries, you may contact the recruiter between 10 AM – 6 PM (Mon–Sat) at 8850257086.
🧑💼 Interview Process
The selection process typically includes:
- Telephonic Screening – To assess communication and basic eligibility.
- Online Assessment – To evaluate problem-solving and typing speed.
- HR Discussion – Salary negotiation and shift flexibility confirmation.
- Offer Letter – Sent via official email if shortlisted.
Jio aims to close the hiring process within 7–10 days of application for suitable candidates.
📍 Work from Home Infrastructure Requirements
Before joining, ensure you have:
- A laptop/desktop with minimum 4GB RAM.
- Stable broadband/internet connection (minimum 10 Mbps).
- A quiet workspace for attending customer calls.
- Headphones with mic (for voice support).
Jio may conduct a system and internet connectivity test before onboarding.
🌈 Why Work with Jio?
Jio is not just a telecom company — it’s a digital movement that aims to connect, empower, and uplift every Indian household.
Here’s why joining Jio is a great choice:
🚀 Growth Opportunities
Work in one of India’s fastest-growing industries with long-term career options in customer experience, operations, and digital services.
💻 Remote Flexibility
Enjoy genuine work-from-home flexibility with corporate-level benefits and structure.
🏆 Reputed Brand
Being part of Reliance Industries, Jio offers stability, credibility, and growth recognition.
💬 Learning & Development
Receive consistent feedback, guidance, and access to internal training modules.
🌍 Impact
Play a key role in driving the Digital India mission—connecting millions with technology and convenience.
📊 Quick Job Summary
| Feature | Details |
|---|---|
| Job Title | Work From Home Advisor / Customer Support Representative |
| Company | Reliance Jio |
| Location | Remote (Hiring from Non-Metro Cities) |
| Experience | 0–3 years |
| Education | Graduate / Undergraduate |
| Salary | ₹3 – ₹3.6 LPA |
| Shift | 24×7 Rotational |
| Vacancies | 40 |
| Apply via | rukhsana.shaikh@ril.com |
📌 Quick Links
✅ Conclusion
The Jio Work From Home Jobs 2025 are a golden opportunity for anyone looking to build a meaningful career in the customer support and telecom industry.
With flexible work-from-home options, strong brand credibility, and a salary of up to ₹3.6 LPA, this role combines convenience with professional growth.
Whether you’re a fresher, homemaker, or experienced BPO agent, Jio’s Customer Advisor role is a great way to step into India’s digital ecosystem while enjoying remote work benefits.
📩 Apply now and become part of Jio’s mission to digitally empower every Indian.
📢 Call-to-Action
Ready to begin your Jio journey?
👉 Email your resume to rukhsana.shaikh@ril.com with the subject line: “Application for Work From Home Advisor – [Your Name]”
💬 Or share this blog with friends looking for genuine work-from-home opportunities.
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